Security and Privacy
We obey the Swedish Personal Data Act (Personuppgiftslagen 1998:204). Whenever you register and place an order through Hair and Ella’s website you consent to the storing and using of your personal information in accordance with the above Act as part of Hair and Ella’s business activities in order to fulfil our agreement with you.
Oumie Ella Njai (corp. ID no. 800717-xxxx) is a registered company based in Stockholm, Sweden. Hereinafter the company is referred to as “Hair and Ella”, “the website” or “we” and are responsible for this website. We are aware of the importance of protecting your privacy and personal information. When you sign up for an account online or shop with us you give your consent that we will process and use the personal information you submit in accordance with our privacy policy. The privacy policy applies to all personal data collected, stored or used by Hair and Ella. It is of importance that you understand and read our Privacy Policy before using our services. Hair and Ella is responsible for all personal data we collect and process in accordance with this Privacy Policy.
The information we collect and store is personal data like: name, address, email, phone numbers etc., from all site visitors who register information on the website or shop in the online store. We use cookies, in accordance with our cookie policy, and track your IP address to improve the services we provide you and your Hair and Ella experience. We also collect and protect certain personal information, such as name, address, phone number and email address, etc. from third parties such as through purchases via Klarna. Hair and Ella does not save and/or store credit card information.
We only save information as long as is considered beneficial to you, and necessary to fulfil our contractual obligations towards you as well and meet statutory storage times. You will remain in our database for three years from your most recent purchase. If you would like to be removed earlier, please contact us info (at) hairandella.com. Please note that if you’ve made a purchase on our website, your personal information related to the purchase will be stored for seven years (from the date of the purchase) in order for us to fulfil our accounting obligations.
We use the information you provide to complete your orders and/or purchases, to improve and customize your shopping experience and to communicate with you in accordance with this policy. We will process your name and mailing address in order to fulfil the delivery of your purchase and then to fulfil our obligations to you as a customer.
If you have registered for our newsletters and other mailings on our website, we’ll use your email address to send you email notifications. You can at any time unsubscribe to this or send us an email to info (at) hairandella.com to get removed from the list.
You have in accordance to the General Data Protection Regulation the right at any time request, and get deleted, information we have stored on you. Yet again, should the information be inaccurate, incomplete or irrelevant, you may ask to have your information corrected and/or removed.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the website hairandella.com whether or not that merchandise has been sold, removed, screening or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
We use cookies on this website to enhance your experience. Cookies identify your computer and allow, among other things, that the website will remember your personal settings. Cookies are also used to collect statistical data. You can set your browser to notify you when a website uses cookies. This allows you to refuse the use of cookies or set your browser to erase cookies at the end of your visit. You cannot shop at our online store if you choose to disable cookies.